Email System Upgrade

Notice: Email System Upgrade

We are upgrading our email system to improve performance, reliability, and security.

Migration Timeline

• Start: Friday, March 20 at approximately 4:00 PM
• Completion: Monday morning, March 23

During this time, email access may be temporarily unavailable or intermittent.

What to Expect

• You may experience brief interruptions in sending or receiving email
• Access to your mailbox may be limited during parts of the migration
• Some email apps may stop working until updated with your new settings

Temporary Password

Before the migration begins, you will receive a temporary password.

You will use this password to log in after the migration is complete.

Important:
After logging in, you must change your password.

Accessing Your Email

After the migration, you can access your email using webmail:

Webmail Login:
http://mail.cherokeecomm.com

Update Your Devices

If you use email apps like Outlook, iPhone, or Android, you may need to update your settings after the migration.

Follow step-by-step setup guides here:
https://www.cherokeecomm.com/docs/email-setup

Your Data is Safe

All existing emails, folders, and contacts will be preserved during the migration.

Need Help?

If you need assistance, please contact our support team or visit our help guides online.